I contacted them directly too)(despite not having a letter). They didn't hesitate to book me in to get the work done, mine was basically stock so they were able to do it a my local dealership - but i asked them about heavily modified examples; they said that they would take the heavily modded car at the dealership, then transport it up to Macclesfield on a truck and have the work done there. Also, the work that I had done as part of the recall (oil change, filter and a couple of other bits) was basically the work that I needed for the annual service a couple of months later. I mentioned this to the chap at the dealership, and he said that it wouldn't be worth me taking the car back for its service. While they can't stamp the book as it wasn't technically a 'service', they'll write a statement to use with the recall letter (when I receive it) to say that they have done the necessary work for the annual service (hopefully that makes sense!) Something else to consider, perhaps...? Sent from my F3311 using Tapatalk